Terms of service

These terms govern your use of Legalnaut, provided by A2Z WEB PTE. LTD., Singapore, registration 202614429R.

1. The service

Legalnaut is software for organising and analysing case documents. It is a tool used by legal professionals. It does not provide legal advice, does not create a lawyer-client relationship, and its output is not a substitute for professional judgement.

2. Your material

You keep all rights in the documents you import and the analysis derived from them. We process that material only to provide the service. We do not use it to train models and we do not disclose it, except where compelled by law.

3. Your obligations

You confirm you are entitled to process the material you import, including any personal data in it. You are responsible for the accounts of people you invite to your workspace, and for what they do with them.

4. AI-generated output

Summaries, chronologies, extracted claims and drafts are produced with the help of language models. They can be wrong. Every one of them shows the source it was drawn from so it can be checked, and checking it before use is your responsibility.

5. Fees and refunds

Plans are billed in advance, monthly or annually, through Stripe. Trials require no card. You can cancel at any time from the billing screen; the plan runs to the end of the paid period and does not renew.

Money-back guarantee. If you tell us within 30 days of the first payment on your first subscription that Legalnaut is not right for you, we refund that payment in full. Write to contact@legalnaut.com. The guarantee covers the first payment on a first subscription and does not apply to later renewals, which you can avoid by cancelling before they fall due. Nothing here limits any statutory right of withdrawal you may have.

Pages of analysis. A plan includes a monthly number of pages of analysis. A page is one page of a PDF or scanned document, approximately 400 words of an e-mail or word-processed document, or one minute of an audio or video recording. Pages are counted once, when a file first enters the workspace; a duplicate of a file already in the workspace is not counted. Unused pages from the monthly allowance do not carry over. Page packs bought separately are valid for 12 months from purchase and are used after the monthly allowance. A file the allowance cannot cover is stored and analysed once pages become available; it is not analysed or charged before then.

Users and storage. Plans do not limit the number of users. Storage is included for the ordinary needs of the case files in the workspace; we may contact you about a workspace whose storage is far out of proportion to its pages of analysis.

6. Availability

We aim for continuous availability but do not guarantee it. Maintenance is announced where practical.

7. Liability

To the extent permitted by law, our aggregate liability is limited to the fees you paid in the twelve months before the claim. Nothing here excludes liability that cannot lawfully be excluded.

8. Termination

Either party may terminate at any time. On termination your workspace becomes read-only and you may export your material.

9. Governing law

Singapore law, with the courts of Singapore having exclusive jurisdiction.